Customer Testimonials

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Google Jun 20, 2019
 

SAL is a great asset in Kendall. All his focus is to satisfied the customer in a way to honor Kendall as well. He has done smoothly coordination during the sale and closed it perfectly and on time. I am really happy to purchase my car there. He did a great job from the starting to close the sell. He deserves a promotion.

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Google Jun 18, 2019
 

Helpful and informative

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Google Jun 17, 2019
 

Amazing service. Bought a brand new Toyota Yaris and they walked me through the whole thing

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Google Jun 5, 2019
 

Great experience. Working with Joe was a pleasure. He very helpful in me choosing the right car. I went to every car dealership in town and had the best experience with Toyota. The car is excellent!

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Google Jun 5, 2019
 
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Google Jun 3, 2019
 
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Google May 25, 2019
 

Great customer service. They cleaned up mud on my tire rimes that was causing my tires to be unbalanced free of charge. I did have some trouble calling to scheduled a service appointment. However, the online scheduling service worked great.

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Google May 25, 2019
 

Great customer service and a lot of obvious team playing going back and forth. I came in on a busy Saturday and Luke the floor manager was running everything on his own. you could tell he was doing everything but he kept it very professional and executed a good customer service.

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Google May 19, 2019
 

I felt warmly welcomed upon entering Kendall dealership. Employees were attentive, competent and customer-friendly. I felt thoroughly advised by the dealership, especially by Rocky Burbank who was my personal sales person. He did a great job at genuinely answering all my questions. I felt he made sure I came home satisfied. Here is an example of an exceptional service and how Kendall Toyota Fairbanks handled a specific problem: The car I purchased (Jeep Patriot 2015) had issues with the power steering pressure hose within 1 week of purchase; it suddenly leaked after driving the car for 3 days. The dealership was quick and efficient at solving the issue; they agreed upon covering the cost since it was close after purchase date. Fast forward, it's been about 2 months since purchase date and my Jeep Patriot has been driving great. Overall, Kendall Toyota of Fairbanks seems to live up to their mission of providing excellent customer service. I highly recommend this dealership in Fairbanks.

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Google May 15, 2019
 

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